Retention & Loyalty

The other side of the coin

Friends,

I hope that all is well with you and yours as we move ever closer to what is, at least in my neck of the woods, spring. In a way, it is the most hopeful of seasons – and with all that is going on in the world, I think we deserve some hope for a change.

Before we begin, I am beyond happy to announce that I am, at long last, once more available for…